Information technology (IT) support specialists provide technical support to users of various software and hardware systems. As an IT support specialist, your duties may include installing and upgrading software and hardware, adding or moving computer equipment, and assisting with software rollouts or patches. Information technology specialists also triage technical issues through monitoring and responding to service logs, providing troubleshooting guidance, and resolving technical problems. Administrative tasks for an IT support specialist encompass verifying software licenses, maintaining equipment records and databases, and the procurement of technology. Information technology support specialist roles can be found in virtually any organization with an IT department. Although you can expect to work standard office hours, information technology support specialists may be on-call to resolve urgent or critical issues. To become an IT support specialist, you'll need at least an associate's or four-year degree in a technology-related field. Additional training and certification with platforms like Oracle, Cisco or Microsoft may be of value when pursuing a systems support specialist job.
How much does a Microsoft Data Center Technician make?
Microsoft data center technician salary
A Data Center Technician at Microsoft earns an average of $136,781, ranging from $98,429 at the 25th percentile to $163,824 at the 75th percentile, with top earners (the top 10%) earning more than $207,084. Compensation is derived from 71 profiles, including base salary, equity and bonus.
What skills do you need at Microsoft as a(n) Data Center Technician?
Do you meet the bar? Data Center Technicians at Microsoft tend to know the following skills. Check out individual skills to view our evaluations and insights, along with similar skills and a number of skill building learning opportunities to expand your own potential.What degrees do Microsoft Data Center Technicians hold?
There are 8 times more applicants with a Bachelor's Degree than those with a Undisclosed Degree. 60% of applicants have a Bachelor's Degree. 31% have no degree. 7% have a Undisclosed Degree.How long have Microsoft Data Center Technicians worked?
11% employees have 2 to 5 years of experience. 10% have 20 or more years of experience. 31% have 5 to 10 years of experience. 23% have 0 to 2 years of experience. 24% have 10 to 20 years of experience.Data Center Technician Duties and Responsibilities
average salary for data center technician
The average salary for a Data Center Technician is ₹ 4,65,876 per year in India. Salary estimates are based on 28 salaries submitted anonymously to Indeed by Data Center Technician employees, users, and collected from past and present job advertisements on Indeed in the past 36 months.
Data Center Technician Duties and Responsibilities
Specific job responsibilities of a data center technician differ according to where they work. However, there are several core tasks associated with the role. Based on our analysis of multiple job listings, these include:
Perform Preventative Maintenance
On a daily basis, data center technicians complete preventative maintenance of equipment and data network devices. They operate in tight spaces, run cables, and improve physical security around their assigned data center. Data center technicians engage in building projects and check utilities. To make sure the center does not overheat, they carefully examine power sources and heating and cooling controls.
Server Management and Repair
Data center technicians troubleshoot and repair servers that have hardware and network issues. They run hardware diagnostics and replace failing parts. They are responsible for day-to-day performance and capacity management of servers. If something goes wrong, data center technicians are called on to quickly fix it in order to keep business data flowing.
Monitor System Processes
Monitoring and maintaining operation of all network processes is the primary duty of data technicians. They evaluate machine temperature levels for optimal performance. Data technicians are expected to maintain accurate work records and event logs. They also create concise virtual information reports to keep company management informed of status updates.
Cross-Collaborate to Protect Data
Data technicians install and arrange new equipment for data centers. This may include physically upgrading internal system components (CPU), memory hard drives, fiber cables, copper, and more. Once they install new equipment, data technicians often collaborate with software and networking engineering teams to ensure cybersecurity and network efficiency.
Technical Support and Education
Data center technicians provide live support to clients and coworkers, and are expected to troubleshoot problems as they occur. They act as a main point person in the field, putting out fires and working on projects simultaneously. Educating other data center staff on how to properly troubleshoot hardware and software is also a key part of their role.
Data Center Technician Skills and Qualifications
Successful data center technicians are self-driven and work effectively with little supervision. Employers typically seek out candidates with an associate or bachelor’s degree in a technical field. They also prefer candidates who possess the following abilities:
- Hardware repair – data center technicians are hired to complete basic repair of damaged or faulty network equipment and devices
- IT computer networking – technicians are in charge of running servers, switches, routers, monitors, and computer networking
- Troubleshooting skills – performing tests to identify and fix errors in computer networks including LAN and WAN is a key component of their work
- Physical Requirements – data technicians stay on their feet, and regularly crawl, crouch, kneel, lift, and move up to 40lbs over short distances
- Inventory management – data technicians are required to maintain accurate inventory of tools, equipment, and network devices
- Communication skills – being able to explain complicated technical process in a simple to way to non-technical staff is a requirement for successful data technicians
- Technical writing skills – data technicians often develop standard operating procedures and manuals for the networks they are in charge of
Find freelancers upwork
find freelancers
When you're searching for freelancers or agencies, your primary focus should be on finding the right fit for your company and your project. To help you do that, we provide several ways to filter your search results based on things such as hourly rates, skills, and feedback. These filters (and more) are available in the box to the top-right of your search results.
To run a search
- Go to Freelancers › Find Freelancers
- From here, search by keyword or browse by category
- After your initial search, use the filters in the box to the left to refine your results further
Click the dropdown arrow in the search box to use the "Advanced keyword search" feature to search for the skills, platforms, and deliverables required for your project.
Need help finding talent or posting a job? Enterprise clients can log into their platform to start a chat with an Enterprise Talent Specialist. For more hands-on assistance, contact your rep to learn more about our program management offering.
How do freelance websites work?
Fieldengineer.com is a marketplace of ideas, skills, and talents where anyone can work on what they love. The website has been up and running for about six years now and it has since launched many products and features to help both employers and freelancers get work done. Because of the platform's vastness, it may seem too daunting for a newbie. In this short guide, we'll discuss the processes involved in working and earning at Fieldengineer.com.
Step 1: Determine what you are good at, commit to a life of freelancing, and sign up for a Freelancer.com account. Signing up and working at Freelancer.com is absolutely free, but we also have membership upgrades that will greatly help you to earn more, such as getting more bids per month, and a list of skills. Certain projects require your profile to reflect certain skills, so the more you have listed, the more opportunities you get. Head to this page to see what's on offer.
Step 2: Set up your profile. We can't stress the need for a complete and presentable profile enough. It showcases your personality, resume, portfolio, and skills all rolled into one. It's also an important tool for persuasion: an employer may completely base his judgment on whether to hire you or not by how well you present yourself. Get tips here: The Secrets of a Winning Profile Page.
Step 3: Find projects and start bidding. Earning money at Freelancer.com actually begins here. Hundreds of projects and contests in different categories are posted each day. Find the ones you want to work on by regularly checking the Jobs or Contests page. In the jobs page, you'll see suitable projects open for bidding. For contests, you simply submit an entry.
How do I become a network security specialist?
Network Security Specialist: Job Description and Requirements
Network security specialist require a moderate amount of formal education. Learn about the education, job duties and certifications to see if this is the right career for you.
Keeping criminals out of computer systems requires network security specialists to monitor systems and upgrade security measures. Network security specialists have a wide range of job duties, depending on the security needs and protocols of the organizations where the work. These professionals must be ingenious enough to anticipate potential problems, and they must use analytical skills to fix problems and maintain system security at all times.
Essential Information
Network security specialists detect, prevent and resolve security threats to computer networks. They also play an important role in maintaining the integrity and confidentiality of a company's data and information systems. Employers prefer to hire candidates with a bachelor's degree and industry certification.
Job Description of a Network Security Specialist
Network security specialists monitor computer networks for security threats or unauthorized users. They may identify compromised machines and report on security measures taken to address threats. Network security specialists also analyze security risks and develop response procedures. Additional duties may include developing and testing software deployment tools, firewalls and intrusion detection systems.
Some network security workers research, evaluate, recommend and implement other security devices as well. This may include installing computer security software, conducting regular security audits, preparing security status reports, educating users on computer security, creating security documentation for users, assisting in disaster recovery and gathering evidence regarding cybercrimes.
Employment Outlook and Salary Information
Network security specialists can also be called information security analysts, and the employment outlook in this profession is favorable. The U.S. Bureau of Labor Statistics (BLS) reports the field of information security analysts should see an 32% increase in demand, adding over 35,500 jobs between 2018 and 2028. The average salary for information security analysts was $ 98,350 in May of 2018.
Requirements to Become a Network Security Specialist
According to the BLS, employers often require network security specialists to have a bachelor's degree in a computer-related field. Relevant degree programs include computer science, information technology and management information systems. Some employers may be willing to hire applicants who don't have a degree as long as they have the equivalent experience.
Employers may prefer applicants who have years of experience working in networking systems, network security or information technology, according to multiple job listings found on Monster.com in October 2010. Areas that aspiring network security specialists should be knowledgeable in include network access control (NAC) systems, firewalls, routers, incident response techniques, intrusion prevention systems, information security methodologies, authentication protocols and different attack types.
What is a freelance service?
freelance services
Freelancer – What is a freelancer?
A freelancer is a self-employed person who offers services, often working on several jobs for multiple clients at one time.
Freelancers usually earn money on a per-job basis, charging hourly or daily rates for their work. Freelance work is usually short-term.
While a freelancer is not officially employed by another company, they can be subcontracted by other businesses. It’s common for freelancers to work on several different jobs or projects at once, but some freelance contracts may restrict who else the freelancer can work for until they complete the project.
Some of the most common freelance service jobs are within creative industries such as graphic design, copywriting, website development, or photography; however, freelancers can work in almost any service-based industry, such as translation, consulting, or catering.
Freelancer vs. sole trader
Like sole traders, a freelancer fits under the broad term ‘self-employed’, but while a sole trader is a specific businesses structure registered with HMRC, the term ‘freelancer’ does not refer to any specific legal status. Instead, it refers to the type of work carried out.
As such, not all sole traders fit the definition of a freelancer, and freelancers are not always sole traders. Although the sole trader business structure is the most common structure for freelancers, freelancers may also choose to register as a limited company or partnership instead.
How to become a freelancer
When you first start working for yourself, you will initially be classified as a sole trader. As a sole trader, you will need to register with HMRC to make sure that you pay the correct Income Tax and National Insurance.
You may also need to register for:
- CIS if you are working as a contractor or subcontractor in the construction industry;
- VAT if you have an annual turnover of more than £85,000.
If you register as a partnership or limited company, you will have some additional responsibilities, such as choosing and registering a company name.
Pros and cons of freelance work
If you are thinking about becoming a freelancer, it's important to weigh up the advantages and disadvantages of freelance work.
Some of the advantages of being a freelancer include:
- Flexible work schedule: you can choose which hours to work and can set your own schedule to fit around other commitments.
- Choice and variety: whereas employees are often told which clients to work for, as a freelancer, you can pick your projects and are less confined to specific markets or sectors.
- More control: you can set your own goals and will have more say in the direction of your business.
On the other hand, there are several disadvantages to consider, including:
- Less stability: because freelance work depends on reaching enough clients, many freelancers have less financial stability and less guarantee of future work than employees
- Fewer benefits: many companies offer benefits for their employees, such as insurance or pension plans. Self-employed freelancers would be responsible for their own perks and benefits.
What Do Data Center Technicians Do?
Data Center Technician Tasks
- Troubleshoot for network, hardware and software problems.
- Maintain hardware and software inventory and maintenance logs.
- Adhere to and update documentation and user guides.
- Support users and escalate problems to ensure customer service.
- Set up, fix, maintain and patch technology in the data center.
Cisco Security Certifications
What’s the number one thing that keeps your CEO up at night? Security. On average a security breach takes 186 days to discover1, and costs nearly $4 million2 to manage. That’s why security continues to be one of the fastest growing fields in IT.
Cybersecurity job growth postings have increased 94%3 in the last several years. This fast-rising demand continues to push salaries higher. So, if you are just starting out in your career or you are a seasoned professional, there is great opportunity in security.
Through networking of all kinds remains a white-hot IT concern and technology area, nothing is hotter than wireless technologies for everything from local area networking with 802.11ad to the widespread proliferation and adoption of fourth-generation (4G) wireless wide area networking technologies, such as LTE (with 5G now also starting to make its debut.)
The five certifications we cite in this article represent a small sample of the wireless IT certifications available in today's marketplace. This year, we continue to feature two ever-popular Cisco certifications – the CCNA and CCNP Enterprise – along with the CWNA and CWSP credentials from the Certified Wireless Network Professional organization. Rounding out our top five list is the CompTIA Network+ credential.
Salaries for wireless-savvy professionals vary considerably. According to SimplyHired, entry-level wireless networking professionals can expect to make roughly $67,000, although there were highs reported at nearly $154,000. Of course, these are just average salaries. Indeed, other factors, such as job role and experience, greatly influence earning potential. When looking at salaries by job role rather than individual certification, you'll find average salaries are much higher. For example, SimplyHired reports average earnings for network architects at more than $130,000, with earnings on the high end at almost $181,000.
In preparation for this article, we conducted a random survey of various IT job boards to see what certifications are being requested by prospective employers. In reviewing the results, it's important to remember that factors, such as geography, the current climate of the employment market, and the complexity of the cert, influence outcomes.
You can expect to see lower numbers on more senior certifications, because, quite frankly, they're more difficult to earn. Thus, fewer people possess them as compared to entry- and mid-level wireless certs.
Network Operations Center (NOC) Design
Below mentioned best practices are recommended by ExterNetworks to improve the overall effectiveness of the NOC design and to alleviate monitoring risks.
- Vendor Ticket Management: A Vendor ticketing system showcases all the information related to the open tickets such as priority task, urgent issues, the person who is handling the task, and the pending issues. It eases the daily routine work & also help in providing the best services to the customers.
- Incident Management: Identify the incident, find the underlying problem and fix it immediately to ensure the operation is running smoothly & the business is not affected.
- Standard Monitoring Policy: Define and implement standard monitoring policy & procedures for performance forecasting and capacity monitoring for Telecom network infrastructure.
- Root Cause Analysis: Use Root Cause Analysis (RCA) to identify root problems for performance improvement & easy connectivity.
- Documentation & Reporting: Track & document each and every issue to maintain a healthy knowledge base.
- Escalation: The roles & responsibilities with the appropriate designation is required for every employee working in a NOC. Sometimes the problems are too complex to be resolved by level-1 or level-2 engineers & thus the same need to be escalated to the higher management for assistance.
Managing a Network Operations Center (NOC) –
A typical Network Operations Center (NOC) employs NOC engineers & NOC technicians to monitor large computers & servers from a centralized location. Their duties include:
- Net flow, server, & endpoint monitoring
- Hardware & Software installation
- Network Analysis & Troubleshooting
- Monitor common threats, viruses & DOS attacks.
- Alarms handling & performance improvement
- Monitor power failures & system backups.
Many issues may arise that get in the way of optimal network function, dealing with these problems quickly and efficiently is the duty of the network engineer. Examples of these common issues include DDoS attacks, power outages, network crashes, and black-holes in routing.
A network operations center (NOC) may have personnel who install routers or software like firewalls, but they don’t function as a help desk. The IT help desk & NOC team are different and the terms cannot be used interchangeably. The Helpdesk deals directly with clients whereas the NOC team ensures the client’s uptime is maintained.
Most Common Freelance Career Fields
If you’re interested in having a bit more control and freedom in your professional life, freelancing is an attractive option.
Upwork’s recent annual report on freelancing in the U.S. found that 56.7 million Americans freelanced in 2018—an increase of 3.7 million people from 2014.
The freelance community is certainly growing. Statista, a business data platform, predicts that by 2028 that number will increase to over 86 million.
With these large numbers, it’s imperative to prepare yourself to freelance and freelance well. Use this guide to understand what freelancing is, how to find companies and jobs hiring, and the characteristics needed to succeed as a freelancer.
The Complete Guide to Freelance Success
What Is Freelancing? A Basic Definition
Essentially, a freelance job is one where a person works for themselves, rather than for a company. While freelancers do take on contract work for companies and organizations, they are ultimately self-employed.
Freelancers are responsible for all sorts of things that traditional employees are not, such as setting their work hours, keeping track of time spent on different projects, billing clients, and paying their own employment and business taxes. Freelancers are not considered “employees” by the companies they work for, but rather “contractors.”
Ways to Say “Freelance Jobs”
When you’re searching for freelance jobs, there are a number of different terms to be aware of. These can be used to help you find freelance job openings, and they’re also useful when describing yourself and the work you do to potential clients.
- Freelance job: A widely-used term to find freelance jobs.
- Contract work: Jobs where you’re a temporary contract worker, rather than a permanent employee.
- Contract job: Same as contract work.
- Independent contractor: Another common way to say freelancer. Your work terms are specified by a contract with another company or individual. This is how the IRS classifies this type of work.
- 1099: Used to describe the type of job. For example, “This is a 1099 contract position.” Refers to the IRS form an independent contractor fills out: form 1099-MISC.
- Contract consultant: Someone who is hired for temporary consultations for specific issues within a company.
- Contract-to-hire: A job that begins as a freelance, independent contractor position but has the potential to become a regular employee position if things go well.
How to Find Freelance Work
Focusing on companies that are known to hire freelancers can be a great way to start your search for freelance work. Recently, FlexJobs created a list of the top 30 companies for freelance jobs, meaning they posted the most freelance openings on our site. Here’s the top 10:
- Kelly Services
- Real Staffing
- Kforce
- AFIRM
- Onward Search
- Dahl Consulting
- Ajilon
- Computer Futures
- Paladin
- Addison Group
Most Common Freelance Career Fields
As you can see from the freelance job listings on fieldengineer.com, a variety of companies, organizations, and government agencies hire freelancers. You’ll find work in almost every career imaginable, and the freelance jobs vary from small, temporary projects to long-term, full-time projects.
In 2018, FlexJobs determined the career fields that had the most freelance openings on our site are:
- Computer & IT
- Accounting & Finance
- HR & Recruiting
- Editing, Proofreading, and Writing
- Administrative
- Project Management
- Data Entry
- Analyst
- Software Development
- Technical Support
Pros and Cons of Freelancing
Every job has pros and cons, and freelancing is no different. Being aware of challenges ahead can ensure you’re prepared and dealing with reality.
Pros of Freelancing
Having control over your workload, the clients you work with, and your income is a big benefit of freelancing. When you freelance, you’re in the driver’s seat. You determine what jobs to take on, which clients you want to work for, and your pay rate. Depending on your level of expertise, it could be possible to work part-time hours, but make full-time pay.
Flexibility and remote work are also a perk. Most of the time, working on freelance projects will involve working at your home office and working the hours you so choose. You’ll absolutely have deadlines to meet, but you will decide when and where you work.
Cons of Freelancing
With the ultimate in control, comes additional responsibilities. As a freelancer, you are a business owner, and you need to stay on top of taxes, invoices, payments received, finding your own health insurance, and buying every piece of software and technology you need to complete your work.
Feast or famine syndrome is another real downside to freelancing. Some months you’ll be full to the brim with work, while the next month may be a ghost town. You may be relying on a consistent contract with one client, only to find they don’t need you anymore suddenly. Freelancing requires good money management and constant sourcing of new clients.
NOC Engineer Job Description.
Network Operations Center (NOC) Engineers monitor large computer networks and servers for problems from a central location. They analyze problems, perform troubleshooting and incident response on the system, communicate with site technicians and track problems through to resolution. NOC Engineers resolve any issues related to the servers, networks and telecommunications by consistently troubleshooting and monitoring. The skills required for a NOC, or Network Operations Center include network support, network administration and management, switching and routing, along with Linux
Responsibilities of the NOC Engineer
NOC Engineers resolve any issues related to the servers, networks and telecommunications by consistently troubleshooting and monitoring. The skills required for a NOC, or Network Operations Center include network support, network administration and management, switching and routing, along with Linux. Their responsibilities are extensive, requiring highly skilled individuals.
Core Responsibilities of the NOC Engineer
NOC jobs involve a lot of responsibility, since they’re in charge of strict monitoring of multiple networks and systems. They must maintain uptime for all IT systems. These NOC Engineers consistently monitor network errors, malware, and all issues pertaining to security. Their decisions have to be made quickly, requiring an informed NOC engineer in order to maintain organizational efficiency and an ideal network.
What is server management software?
Typically, Server Management is a capability of a variety of other G2 Software categories. See more below to select the
best Server Management Software.
Server management can be achieved with a few different types of software. Network management tools provide tools for monitoring, diagnosing, and remedying issues associated with IT infrastructure. These software solutions constantly monitor network performance performance, create a baselines for network performance, alert administrators of crashes, and suggest solutions to performance issues when they arise. Application performance monitoring (APM) software provides management tools for the IT infrastructure backing web applications. They will track your applications functionality and diagnose issues in both programming and physical server functionality. Enterprise IT management suites provide features for both network and application performance. In addition, they supply users with tools for asset tracking and operational intelligence reporting to provide data insights such as power consumption and system performance. If you are looking to avoid local server management, IT outsourcing providers will take the work off your hands and manage your infrastructure.
SERVER MONITORING SERVICES
Server Monitoring is a process to monitor server's system resources like CPU Usage, Memory Consumption, I/O, Network, Disk Usage, Process etc. Server Monitoring helps understanding server's system resource usage which can help you better your capacity planning and provide a better end-user experience.
Your application's health depends on a large part on the health of the underlying server. Server Monitoring ensures that your server machine is capable of hosting your applications. Server Monitoring provides you with data relating to your operating system and when used in conjunction with other monitoring data from the application you get a true glimpse into the working of your system.
Application systems engineer job description
Systems Engineer responsibilities include:
- Managing and monitoring all installed systems and infrastructure
- Installing, configuring, testing and maintaining operating systems, application software and system management tools
- Ensuring the highest levels of systems and infrastructure availability
Job brief
We are looking for a Systems Engineer to help build out, maintain, and troubleshoot our rapidly expanding infrastructure.
What does a systems engineer do?
You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis.
Responsibilities
- Manage and monitor all installed systems and infrastructure
- Install, configure, test and maintain operating systems, application software and system management tools
- Proactively ensure the highest levels of systems and infrastructure availability
- Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
- Maintain security, backup, and redundancy strategies
- Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
- Participate in the design of information and operational support systems
- Provide 2nd and 3rd level support
- Liaise with vendors and other IT personnel for problem resolution
Requirements
- BS/MS degree in Computer Science, Engineering or a related subject
- Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments.
- Solid experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JBoss, Apache, Ruby, NGINX)
- Solid Cloud experience, preferably in AWS
- Experience with virtualization and containerization (e.g., VMware, Virtual Box)
- Experience with monitoring systems
- Experience with automation software (e.g., Puppet, cfengine, Chef)
- Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
- Solid networking knowledge (OSI network layers, TCP/IP)
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